Recover Samsung Photos When Touch Screen Not Working

“Hi, I was wondering if someone could help me? I have broke the screen on my Samsung S5, its totally black now, but when I plug my phone in the laptop via USB it says theres no pictures on my Samsung Galaxy S5? Its touch screen is broken and I have to restore my precious pictures saved on my Galaxy S5. Any ideas will be welcome. Thanks a lot!” -- Ask by Suesone

Is the touch screen on your Samsung phone unresponsive or responding incorrectly? Is your Samsung Touch Screen can not be used? Before we really dive in to testing and troubleshooting your broken Samsung Galaxy touch screen the first thing that you should do is power cycle your Samsung phone. Simply powering your Samsung off, counting to 10, and then turning your Samsung device back on can often solve minor software glitches or software hiccups, especially if you haven’t powered your phone off for a while. However, if it does not work. Then here you can find out the way. Because this tutorial describes not only how to fix the touch screen on Samsung but also how to directly recover pictures no matter you have a backup or not.
 

Is it Possible to Recover Data from Samsung When Touch Screen Cannot be Used

Having a Samsung phone with broken screen can be a very unpleasant experience.

Broken Android Data Recovery software which will help you resolve your Samsung phone’s touchscreen responsiveness issues, allows you scan and restore all contacts, sms, photos, videso and other contents from Samsung Galaxy, no matter your Samsung Touch Screen Not Working, Cracked, Broken, or lost data due to restoring factory settings, flashing ROM, rooting, accidentally deleting, etc. You still have a chance to recover photos from Samsung when Touch Screen Cannot be Used. Read on and learn how to retrieve photos file from broken screen Samsung Galaxy S7/S6/S5/S4/S3, Galaxy A9/A8/A7/A5, Galaxy Ace, Samsung Captivate, Samsung Infuse, Galaxy Nexus, Samsung Epic 4G Touch, Samsung Galaxy Note 5/4/3/2/6 and so on.

How to Recover Photos from Samsung with Damaged Touch Screen

Step 1. Launch Samsung Broken Screen Repair App on Computer

Download and launch Samsung Broken Screen Repair on your computer and click the “Scan It” link located next to the Recover data from broken phone.



Step 2. Choose the File Types to Retrieve

Thereafter, you will be given a list of file types that you can restore. Select “Photos” you want to recover. Moreover, you are able to retrieve contacts, messaging, call history, WhatsApp messages & attachments, gallery, audio, etc. Then click the “Next” button.



Step 3. Pick the Fault Type of Your Samsung Phone

Here, you need to choose the “Touch cannot be used” or “Cannot enter the system” option. Then click “Next” to proceed.



Search for the Device Name and Device Model and click on the Next button.



Next, select the device model and device name. Perhaps you don’t know the information about your device, don’t worry, you can go to "How to confirm the device model" to have a check.

Step 4. Enter the Download Mode

Now you can follow the steps display in the interface to get into Download mode. Firstly, power off the device. Press and hold the 3 buttons together: Volume down button, Home button and Power down button. Finally, press the Volume up button to enter the Download mode.



Step 5. Analyse and Scan Files from Samsung Phone

The software should be able to automatically detect your Samsung device and scan it. All data found will be displayed in the left panel of the interface.



Step 6. Preview and Recover Photos from Samsung Phone with Damaged Touch Screen

You can preview and check all data stored on your Samsung device. You can select “Photos” you want and click on the “Recover” button.



After restoring your important, you can do everything for your Samsung with damaged touch screen. Last but not least, do Samsung phone data backup is also very necessary and important.



Tips: You can also follow the same steps to scan and recover contacts, text messages, videos, call logs, whatsapp messages, ect from Samsung Galaxy S/Note/Ace when touch screen cannot be used or broken.

If you use Macbook,you can use Android Data Recovery(Mac) to recover everything from broken Samsung Galaxy,or recover photos from Samsung SD Card directly.